I am now wondering if Records Management is part of Knowledge Management or something different.

If Knowledge Management confines itself to that “knowledge stuff” in people’s heads then a socially-based, if not social media as such, approach could do some really exciting things. I read the other day about some”social search” engines that use social networks as a way of filtering or relevance ranking results and there is something to be said for finding out what different groups of people are reading (academics, entrepreneurs, your colleagues). I spoke to Nigel the CEO of Trexy.com search trails the other day who said some very clever things about information being fossilised ideas and the only way to bring them to life is to add people into the equation.

I am also very much caught up between the “everything is contextual” (e.g. Social Media-ism) notion and “we need a solid theory” approach (essentially positivism vs interpretivism). I will now go and read Helen Longino who is supposed to deal well with this (concerning epistemology) and try to write a proper post about it.